BlackBerry Enterprise Server CAL - 20 User
Special Price - Save 50% - Ends Monday 5pm
Add an additional 20 users to your BlackBerry Enterprise Server (Version 4.x or 5.x) and get;
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BlackBerry Technical Support Services for BlackBerry Enterprise Server - Annual Program
Basic Program for BlackBerry Enterprise Server & BlackBerry Enterprise Server Express
Reduce support costs with 24x7 help from BlackBerry Technical Support Services experts and self-service tools – all part of this introductory support program. With Basic Support, all technical issues are submitted electronically, with an 8-hour
expected response time by telephone or email. This support is designed for companies with fewer than 30 BlackBerry smartphones. It includes 2 Named Callers, free Service Packs and Hot-fixes, plus new BlackBerry Training opportunities and BlackBerry Certification exam vouchers.
In this package:
- 1-30 Users
- 12 month subscription
- 24x7 Support Availability
- 2 Named Callers
- 1-8 Hour Response Time
- BlackBerry Expert Support Centre
- BlackBerry Software Service Pack & Hotfixes
- BlackBerry Web-based Training and Certification Exam Vouchers
- BlackBerry Technical Webcasts
- BlackBerry Solve Newsletter
Download the Datasheet:-
 BlackBerry TSS Datasheet (337 KB)
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BlackBerry Technical Support Services for BlackBerry Professional Server - Annual Program
Basic Program for BlackBerry Professional Server 4.x
Reduce support costs with 24x7 help from BlackBerry Technical Support Services experts and self-service tools – all part of this introductory support program. With Basic Support, all technical issues are submitted electronically, with an 8-hour
expected response time by telephone or email. This support is designed for companies with fewer than 30 BlackBerry smartphones. It includes 2 Named Callers, free Service Packs and Hot-fixes, plus new BlackBerry Training opportunities and
BlackBerry Certification exam vouchers.
In this package:
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1-30 Users
- 12 month subscription
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24x7 Support Availability
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2 Named Callers
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1-8 Hour Response Time
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BlackBerry Expert Support Centre
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BlackBerry Software Service Pack & Hotfixes
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BlackBerry Web-based Training and Certification Exam Vouchers
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BlackBerry Technical Webcasts
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BlackBerry Solve Newsletter
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BlackBerry Technical Support Services for BlackBerry Enterprise Server - Annual Program
Enhanced Program for BlackBerry Enterprise Server and BlackBerry Enterprise Server Express
Reduce support costs with 24x7 help from BlackBerry Technical Support Services experts and self-service tools – all part of this Enhanced support program. When a faster response to support problems is more important to your business, consider Enhanced Support. Technical issues can be called in via telephone, or submitted through the BlackBerry Expert Support Centre, to open new or interact on existing tickets with a 4-hour expected response time. With Enhanced Support, you increase your efficiency with help from BlackBerry Technical Support Services experts and self-service tools, which help troubleshoot and resolve common problems. It includes 2 Named Callers, free Service Packs and Hot-fixes, plus new BlackBerry Training opportunities and BlackBerry Certification exam vouchers.
In this package:
- 1-30 Users (buy up to 1000+)
- 12 month subscription
- 24x7 Support Availability
- Access via E-mail & Telephone
- 2 Named Callers
- 1-4 Hour Response Time
- BlackBerry Expert Support Centre
- BlackBerry Software Service Pack & Hotfixes
- BlackBerry Web-based Training and Certification Exam Vouchers
- BlackBerry Technical Webcasts
- BlackBerry Solve Newsletter
Download the Datasheet:-
BlackBerry TSS Datasheet (337 KB)
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BlackBerry Technical Support Services for BlackBerry Professional Server - Annual Program
Enhanced Program for BlackBerry Professional Server
Reduce support costs with 24x7 help from BlackBerry Technical Support Services experts and self-service tools – all part of this Enhanced support program. When a faster response to support problems is more important to your business, consider Enhanced Support. Technical issues can be called in via telephone, or submitted through the BlackBerry Expert Support Centre, to open new or interact on existing tickets with a 4-hour expected response time. With Enhanced Support, you increase your efficiency with help from BlackBerry Technical Support Services experts and self-service tools, which help troubleshoot and resolve common problems. It includes 2 Named Callers, free Service Packs and Hot-fixes, plus new BlackBerry Training opportunities and BlackBerry Certification exam vouchers.
In this package:
- 1-30 Users
- 12 month subscription
- 24x7 Support Availability
- Access via E-mail & Telephone
- 2 Named Callers
- 1-4 Hour Response Time
- BlackBerry Expert Support Centre
- BlackBerry Software Service Pack & Hotfixes
- BlackBerry Web-based Training and Certification Exam Vouchers
- BlackBerry Technical Webcasts
- BlackBerry Solve Newsletter
Download the Datasheet:-
BlackBerry TSS Datasheet (337 KB)
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BlackBerry Technical Support Services for BlackBerry Enterprise Server (& Express) - Annual Program
Advantage Program for BlackBerry Enterprise Server and BlackBerry Enterprise Server Express
Reduce support costs with 24x7 help from BlackBerry Technical Support Services experts and self-service tools – all part of this Advantage support program. When a faster response to support problems is more important to your business, consider Advantage Support. Technical issues can be called in via telephone, or submitted through the BlackBerry Expert Support Centre, to open new or interact on existing tickets with a 2-hour expected response time. Advantage Support includes the benefits of Basic and Enhanced with some key differences. First, you can count on expedited telephone support with an average 90-second expected response time. Issues can also be submitted electronically with a two-hour expected response time. Secondly, you get full access to software upgrades and access to valuable Optional Services, such as Direct to Level Two Support and a Support Service Specialist who can help you manage problems and avoid technical issues. Advantage subscribers also have more choices in how they can access BlackBerry Training, along
with BlackBerry Certification exam vouchers for each Named Caller. Plus, you can save money on your Advantage subscription renewal when Named Callers achieve BlackBerry Certification.This support level includes 5 Named Callers with an option to add more.
In this package:
- 1-30 Users
- 12 month subscription
- 24x7 Support Availability
- Level Two technical support analysts, bypassing the general support queue * (Option)
- Designated BlackBerry Support Contacts and Account Manager* (Option)
- Access via E-mail & Telephone
- 5 Named Callers (Option to purchase more)
- 1-2 Hour Response Time (Average is 90 seconds via telephone)
- BlackBerry Expert Support Centre
- BlackBerry Software Service Pack & Hot-fixes
- BlackBerry Server Version Upgrade as they become available
- Application Development Support to your developers
- Problem Management
- BlackBerry Infrastructure Status and Notifications via Web
- BlackBerry Web-based Training and Certification Exam Vouchers, 5 certification vouchers, 50% off enrollment for Named Callers and Open Session Training. Total value for training is $2050.
- BlackBerry Technical Webcasts
- BlackBerry Solve Newsletter
*Additional Option that is charged for.
Download the Datasheet:-
BlackBerry TSS Datasheet (337 KB)
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BlackBerry Technical Support Services for BlackBerry Professional Server - Annual Program
Advantage Program for BlackBerry Professional Server
Reduce support costs with 24x7 help from BlackBerry Technical Support Services experts and self-service tools – all part of this Advantage support program. When a faster response to support problems is more important to your business, consider Advantage Support. Technical issues can be called in via telephone, or submitted through the BlackBerry Expert Support Centre, to open new or interact on existing tickets with a 2-hour expected response time. Advantage Support includes the benefits of Basic and Enhanced with some key differences. First, you can count on expedited telephone
support with an average 90-second expected response time. Issues can also be submitted electronically with a two-hour expected response time. Secondly, you get full access to software upgrades and access to valuable Optional Services, such as Direct to Level Two Support and a Support Service Specialist who can help you manage problems and avoid technical issues. Advantage subscribers also have more choices in how they can access BlackBerry Training, along
with BlackBerry Certification exam vouchers for each Named Caller. Plus, you can save money on your Advantage subscription renewal when Named Callers achieve BlackBerry Certification.This support level includes 5 Named Callers with an option to add more.
In this package:
- 1-30 Users
- 12 month subscription
- 24x7 Support Availability
- Level Two technical support analysts, bypassing the general support queue * (Option)
- Designated BlackBerry Support Contacts and Account Manager* (Option)
- Access via E-mail & Telephone
- 5 Named Callers (Option to purchase more)
- 1-2 Hour Response Time (Average is 90 seconds via telephone)
- BlackBerry Expert Support Centre
- BlackBerry Software Service Pack & Hot-fixes
- BlackBerry Server Version Upgrade as they become available
- Application Development Support to your developers
- Problem Management
- BlackBerry Infrastructure Status and Notifications via Web
- BlackBerry Web-based Training and Certification Exam Vouchers, 5 certification vouchers, 50% off enrollment for Named Callers and Open Session Training. Total value for training is $2050.
- BlackBerry Technical Webcasts
- BlackBerry Solve Newsletter
*Additional Option that is charged for.
Download the Datasheet:-
BlackBerry TSS Datasheet (337 KB)
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