Expert Smartphone Repair Service :: BlackBerry®

Smartphone Direct carries out major and minor repairs on all BlackBerry® Smartphones.

Avoid huge repair bills on your BlackBerry®; we have fixed price repairs for $66inc GST and a fast turnaround (plus parts)

1. Book your Repair Request online.

You will receive an email from us with a Repair Request. Print this document and send it to us with your BlackBerry®. (If you do not have access to a printer, clearly enclose the Repair Request Number and all your contact details)

2. Send your BlackBerry® to:

Once we receive your BlackBerry® you will receive a second email which will display a quotation for you.

You will then have 3 options:

• You can either pay the quoted amount online which will enable us to start your repair immediately
• You can choose to "Return Unrepaired” and pay online $11.95 inc GST to cover the cost of the courier charges to send the BlackBerry® back to you.
• You can ask us to  “Dispose” and your BlackBerry® memory will be erased and the BlackBerry® will be sent for recycling if you do want it repaired or returned to you. There is no charge for disposal.  

Once your payment is processed your BlackBerry® repairs will begin. You will be notified of any delays on your quotation via email and within your login. Almost all BlackBerry® smartphones are dispatched within 48 hours and more than half of those within 24 hours.

You will be able to track your delivery online.

If you chose to repair your BlackBerry® on your own:

Taking your BlackBerry® apart can be delicate and complicated, not to mention putting it back together correctly. Please take great care when opening your handset, damaged can be caused very easily.

Opening your BlackBerry® may VOID your WARRANTY.

View our spare parts catalogue here